What bike size is best for me?

You can find the available sizes when viewing your preferred product. Based on the body size, we generally recommend:

S: 150cm - 170cm
M: 171cm - 185cm
L: 185cm - 195cm

If you're between those sizes, choose a smaller size for a more agile, sporty ride - and a taller size for a more smooth ride.

Do you offer bikes for men/ women?

We believe that style has no gender. All of our bikes are unisex bikes and suitable for both men and women.

Why are your bicycles so affordable?

Starting from a non-commercial basic idea, selling at affordable prices was very important to MAY Ltd. from the beginning. Direct production and distribution channels allow MAY Ltd. to limit costs and pass on the price advantage to the end customer.

Do your products have a warranty?

Yes, our products come with a 2-year warranty. Quality is very important to us. Please review the warranty information for more details. In case of any questions or problems with our products, please contact us anytime.

Delivery and returns

How long does delivery take?

We generally ship bicycles and accessories within 3-4 working days. This might vary per product, and you will see the expected delivery date on the product page.

Where do you ship, and what are the costs?

We ship our bikes across Switzerland and to most EU-countries. Depending on the products and your location, free shipping might apply. You will find detailed information on the checkout page after entering your address.

Why are some products not available in my country?

Due to trade agreements, tolls, and shipping costs, our supply chain differs between the EU and Switzerland. For Switzerland, we primarily manufacture our products in China and distribute them from Switzerland. In contrast, for the EU market, it is more advantageous for our customers if we manufacture within the EU and warehouse our products in Germany. As a result, the availability and pricing of certain products may vary between the EU and Switzerland.

How can I track the status of my delivery?

Once you've received the shipping confirmation, you can track the delivery of your parcel using the link in the e-mail. You will be redirected to a DPD parcel tracking link.

Which shipping service provider will deliver my order?

The shipping and delivery of our shipments is carried out by DPD within Switzerland and across Europe.

My order has not arrived. What can I do?

Please check the delivery status using the tracking link. If you still can't find your delivery, please reach out to us at

Can I return products?

Yes, you can return unused products. To start a return, please reach out to our customer service at The customer service will provide you with all information related to the return. Returns that have not previously been notified to cannot be accepted. For more details, please review our returns policy.


What does MAY stand for?

The name MAY reminds us daily of our pursuit to bring a spring-vibe into customers live. We love the times when things start to bloom and life awakens. All of our products follow the aesthetic principles of purity, simplicity and functional design.

Do you have any stores?

We do not operate our own stores; instead, we partner with various retailers throughout Europe to distribute our products. For more details, please check our retail locations.

Where are your production facilities?

Our aim is to consistently offer top-quality products at reasonable prices while being mindful of the environmental impact. For the EU market, we therefore produce in the EU. For our customers in Switzerland, we predominantly manufacture our products in China. All of our partners in the supply chain are carefully selected.

Open questions? Contact us.